Frequently Asked Questions

Have a question related to our service?

What do you mean by Free Internet Connection ?

The Internet connection is FREE of use and provided free of charge by Gonuts4free.com, the Free Internet Service Provider in Spain. Gonuts4free.com will not charge you for the use of it's dial up or the time you are connected. However, the telephone company will charge you for using there telephone line at local rate. Telefónica which is the major telephone company in Spain charges all communications generated from your telephone line. Please find hereby the rates Telefónica charges; please view the next article "How much does it cost" located below. Back to top...

How much does it cost using my telephone line ?

All charges are paid directly to the telephone company and will be charged on your normal telephone bill. All calls done via the Telephone number 901929200 as mentioned in the setup instructions are LOCAL CALLS. This telephone number can be used all over Spain and its Islands.

The cost to establish a connection each time is 0,09€. The hourly rate is approximate. 1.44 € euros for 1 hour of Internet connection use.

The reduced tarif is approximate. 0.66 € euros for 1 hour of Internet connection use.

Note: all prices mentioned are prices given to us by the Telephone company. They are the responsible for the accuracy of the billing. Prices are mentioned approximate. so small inaccuracies are possible.
There are NO hidden costs whatsoever or any other costs. The use of the ISP itself is totally free and unlimited.
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How much does it cost using my mobile ?

If you are dialing our local dial up number which is 901929200, then you should get a local call charge. The costs depends of each mobile operator. Back to top...

Can I check my email from when abroad ?

Yes, you can. Just visit our webmail at http://mail.gonuts4free.comBack to top...

I cannot access my email, what do I do ?

The first thing to do is to check whether you are using the correct settings and that you are typing in the correct username and password for your email. For example, if your email address is john@gonuts4free.com, then your username or account name should be john@gonuts4free.com. Remember that this is for your email. For the connection, you should use the default username and password such as 555@free with password 123456.

If the problem persists, then we suggest that you contact our support desk by submitting a support ticket to our support team. Click here to contact us. Back to top...

I do not have an Internet connection, can you send me a free setup disk ?

We do not send out cd's anymore. You can find all the necessary information on our connection pages. Back to top...

How can I support/promote Gonuts4free ?

1. Tell a Friend !
Click here to send an email to your friends and tell them about Gonuts4free !

2. Use our banners on your personal website !

copy the code below <a href="http://www.gonuts4free.com" target="_top"><img src="http://www.gonuts4free.com/banners_gonuts/Gonuts4free_180x60.gif" alt="FREE INTERNET" width="180" height="60" border="0"></a> <a href="http://www.gonuts4free.com" target="_top"><img src="http://www.gonuts4free.com/banners_gonuts/gonuts4free.gif" alt="FREE INTERNET" width="90" height="53" border="0"></a> Back to top...

What are Gonuts4free's other sites ?

Please find hereby a list of websites that Gonuts4free uses in order to promote its services including links from sister company sites.

My email account has been disconnected. How do I re-connect it again ?

There can be various reasons why your account was disconnected. In case you are a free subscriber and your account was disconnected because you were not using our free dial up connection together with our email service, then here are the things you can do.

1. Re-instate the connection again from Gonuts4free.com, connect with it, go to our contact page and request your account to be reinstated again. We will verify your request and IP address and if all is okay, re-connect your account again within 24 to 48 hours.

2. Upgrade to a premium email service. This is suggested for people using broadband as otherwise the server will detect your changes and disconnected the account again. This service is instant.
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